Question 1

What services does Boss Up Tax Services offer?

Accepted Answer

We offer a variety of tax services, including individual tax preparation, business tax filings, tax planning, audit assistance, and education on available tax credits and deductions. Our goal is to ensure you maximize your refund while complying with all tax regulations.

Question 2

How can I contact or schedule an appointment with Boss Up Tax Services?

Accepted Answer

You can schedule an appointment by visiting our website and using the online booking tool, or you can call your nearest branch directly. Our staff will be happy to assist you with finding a convenient time. When out of season, you can contact us through various means even during the off-season. Feel free to reach out via email, phone, or through our website’s contact form.

Question 3

Do you offer virtual consultations and support after filing?

Accepted Answer

Yes, we provide virtual consultations for clients who prefer remote assistance.
 If you have any questions or concerns after filing your tax return, you can reach out to our office via phone or email. Our team will be happy to assist you with any follow-up inquiries.

Question 4

Where are your locations and what are your business hours?

Accepted Answer

We have four branches in the Houston area:

Boss Up Tax Services Northwest
 4622B FM 1960 Rd W, Houston, Texas 77069

Boss Up Tax Services Galleria
 9407 Richmond Avenue Ste A, Houston, Texas 77063

Boss Up Tax Services Westchase (Alief)
 3132 S Dairy Ashford Ste A, Houston, Texas 77082

Boss Up Tax Services Southwest
 12329 Fondren Road, Houston, Texas 77035

Our business hours may vary by location, but we generally operate Monday through Saturday from 10 AM to 7 PM. During tax season, we may extend our hours to accommodate more clients.

Question 5

Are your tax professionals certified and do you offer guarantees or audit assistance?

Accepted Answer

Yes, our tax professionals are certified and trained to stay up-to-date with the latest tax laws and regulations. We stand by the quality of our services. If you encounter any issues related to your tax filings that result from our preparation, we will work to resolve the matter to your satisfaction. We provide audit assistance services. If you receive a notice from the IRS or need help preparing for an audit, our experienced team can guide you through the process.

Question 6

What payment methods do you accept, and how is client data protected?

Accepted Answer

We accept a variety of payment methods, including cash, credit/debit cards, and bank transfers. For clients using our bank products, fees may be deducted from your refund. We take the privacy and security of your personal information seriously. All client data is handled in accordance with strict confidentiality policies and industry standards, ensuring that your information remains protected.

Question 7

Can you assist non-residents, state filings, and prior-year tax returns?

Accepted Answer

Yes, we assist non-residents with tax filings as well. We offer assistance with state tax filings in addition to federal returns. We can assist you in filing taxes for prior years. Please contact us for more details, including any additional documentation that may be required.

Question 8

Do you offer bilingual services?

Accepted Answer

Yes, we offer services in Spanish to assist our Spanish-speaking clients.

Question 9

How can I stay informed?

Accepted Answer

You can stay informed by following our social media accounts, subscribing to our newsletter, or regularly checking our website, where we post important tax updates and financial tips.

Question 10

What sets Boss Up Tax Services apart from other tax preparation companies?

Accepted Answer

We prioritize personalized service, ensuring that each client receives individualized attention and support to maximize their tax benefits. Our knowledgeable staff is dedicated to helping you navigate the tax process with ease, and we offer competitive pricing and flexible services.

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